- Returns and/or exchanges can be done within 14 days of your date of purchase.
- To be eligible for a return, your item must be unused & in the same condition that you received it. It must also be in the original packaging.
- Only regular priced items may be refunded/exchanged, sale items cannot be refunded and/or exchanged.
- Any/all custom ordered items are not eligible for returns and/or refunds.
- To complete your return, we require a receipt or proof of purchase.
- To return your product, mail your product to: 276 Carlaw Avenue #221 Toronto Ontario CA M4M 3L1
- You are responsible for paying for the shipping costs to return your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- When shipping items over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
- We only replace items if they are defective and/or damaged.
- Items can only be exchanged for the same item, contact us & ship your item to: 276 Carlaw Avenue #221 Toronto Ontario CA M4M 3L1.
- Once your return is received, you will receive an email to notify you that we have received your returned item. Once the refund has been approved or rejected, you will be notified.
- Upon approval, your refund will be processed, & a credit will automatically be applied to your original method of payment, within 14 business days.